6 YEARS WARRANTY

6 YEARS WARRANTY

With our process, before we even paint your house, we take care of any old paint damage or wood issues that need repairing, existing problems with your house won’t affect the workmanship we give you. Privilege Decor Australia can’t cover any mistakes from previous painters, but can make sure that your house is prepped, painted and decorated professionally. 

This warranty covers:

  • All wrong usage of products provided by us
  • 100% of our workmanship
  • All cracking created by the products we use
  • Peeling paint caused by not following preparation process properly
  • All fading happening from misuse of products
  • Everything related with the responsibility of our duties
  • Following incorrect application techniques
  • Applying coats under improper weather conditions

This warranty does not cover:

  • Any work where the Contractor did not supply the paint or other materials
  • Any work which was not performed by the Contractor
  • Any causes beyond the control of the Contractor
  • Surfaces made of, or containing, galvanized metal.
  • Repairs to horizontal surfaces or any surface that, by virtue of its design permits moisture to collect. This include, but are not limited to, varnished surfaces, decks, railings, stairs, porches, roofs, and gutters.
  • Paint match as environmental conditions will affect the colour and finish of all paints over time.
  • Any repairs which are necessitated as a result of a defect in the paint regardless of whether the paint was supplied by the Contractor or the customer.
  • Bleeding caused by knots, rust or timber especially cedar.
  • Cracks in drywall, plaster or wood.
  • Peeling, blistering or chipping where they are caused by:
  • Mill-glazing from smooth cedar
  • Ordinary wear and tear or abnormal use or misuse
  • Peeling of layers of paint existing prior to the work performed by the Contractor
  • Structural defects or settling or movement.
  • Moisture content of the substrate.
  • Abrasion, mechanical damage, abrasive cleaning, abuse, or damage resulting from use of chemicals or cleaning agents or exposure to harmful solids, liquids or gases.
  • Damage or defects caused in whole or in part by reason of fire, explosion, flood, acts of God, extreme weather conditions, misuse, alterations, abuse, vandalism, negligence. (That’s why we all have insurance, right? If this does unfortunately happen, please let us be your second call after your insurance and let our years of experience help make the process of working with your insurance a little easier.)

THIS LIMITED WARRANTY IS THE ONLY ONE MADE BY THE CONTRACTOR AND IT COVERS ONLY THOSE SERVICES PROVIDED BY HIM TO THE ORIGINAL CLIENT NAMED ON THE CONTRACT/QUOTATION. IT MAY NOT BE ALTERED OR EXTENDED FOR ANY PURPOSE UNLESS DONE SO IN WRITING IN A DOCUMENT EXECUTED BY ALL PARTIES.

THIS WARRANTY IS VALID ONLY WHEN FULL AMOUNT IS PAID, AND CLIENT RETAIN A COPY OF INITIAL CONTRACT/ QUOTATION. THE WARRANTY WORK WILL BE SCHEDULED IN ACCORDANCE WITH OUR REGULAR JOBS SCHEDULE. WE ARE TYPICALLY BOOKED OUT A FEW MONTHS IN ADVANCE.

If you would like to learn more about PRIVILEGE DECOR AUSTRALIA WARRANTY or have any questions, please contact us via email or give us a call.

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